Before you travel

Visiting Darlington Station

Darlington now has a historic western entrance at Bank Top and a new eastern gateway from Neasham Road. Use the postcode that matches where you need to arrive.

Two sides of the station

Which address should you use?

Historic west entrance

Bank Top / Victoria Road

Darlington station
Bank Top
Darlington
DL1 4AA

Open in maps

New east entrance & car park

Neasham Road

Darlington Station East
Neasham Road
Darlington
DL1 4AD

Open in maps

Current facilities

What you will find at the station

Step-free category A

Step-free routes serve every platform, with lifts, escalators and stairs across the station.

Toilets & Changing Places

Standard and accessible toilets, a Changing Places toilet and baby-changing facilities are listed.

Tickets

Ticket machines are available. The staffed Travel Centre and ticket office have separate opening hours.

Waiting & Wi-Fi

Public Wi-Fi, sheltered seating, refreshments, shops and a First Class lounge are listed by National Rail.

Onward travel & a quieter wait

Taxis and the First Class lounge

Taxi rank

Covered rank on the Bank Top concourse

Taxis normally wait beneath the historic train shed on the western, Bank Top side of the station. Follow the taxi signs from the platforms. If you are arriving very early or late, booking ahead is sensible.

Station-based operator: Darlington Station Taxis
Telephone: 01325 468 888
Published service: 24 hours

Check availability with the operator

Operator details are listed for convenience, not as an endorsement. Confirm fares and availability directly.

First Class lounge

A quieter wait on Platform 1

LNER's lounge offers seating, complimentary hot and cold drinks, light snacks, Wi-Fi, charging points, toilets and timetable screens. Eligible First Class ticket holders can use it before travelling.

Monday–Saturday: 06:00–20:00
Sunday: 08:00–20:00
Location: Platform 1

Check eligibility and current hours

LNER currently limits access to two hours before departure, or one hour during its Monday and Friday 15:00–19:00 peak period.

Useful details

Tickets, help and parking

Ticket office

Monday–Friday: 06:00–19:00
Saturday: 07:00–19:00
Sunday: 08:00–18:00

Passenger assistance

Staff help, assistance meeting points, help points and an induction loop are listed. Book Passenger Assist in advance if you can, but ask station staff if you arrive without a booking.

Parking

National Rail currently lists 728 station parking spaces in total. The new Neasham Road multi-storey accounts for 654 spaces and includes accessible bays and EV charging.

Keep the official details handy

Maps and assistance

Station map National Rail facilities Passenger Assist